Service Request
Something not right? Let's fix it.
If your Eagle Ridge building needs attention — a leak, a door, settling, a finish issue, anything — start a service request here. Tell us what's going on and a member of our service team will reach out to figure out the best way to make it right.
We Stand Behind ItWhat Happens Next
How a service request works.
Submitting this form starts the conversation — it doesn't automatically dispatch a truck. We review every request and reach out to find the right fix together.
You Tell Us
Fill out the form with your contact info, where the building is, and what's going on. Photos help a lot.
We Reach Out
Our service team reviews your request and contacts you to understand the issue and talk through options.
We Make It Right
If a visit is needed, we schedule a service rep. Covered issues are handled under warranty.
Here To Help
We build it right — and back it up.
Most of our buildings carry a lifetime warranty against leaks and decay. Whether your building is under warranty or not, start here and we'll figure out the right path forward. No runaround, no call center — real people from our Texas shop.
Common requests we handle include roof or seam leaks, doors that stick or won't latch, buildings that have settled out of level, siding or trim that needs attention, and general questions about caring for your building over time. When you submit a request, it helps to describe what's happening, when you first noticed it, and to include a photo or two — that lets our service team diagnose the issue and come prepared with the right fix. We review every request, reach out within one business day, and walk you through the next steps and any costs before anything happens, so you're never caught off guard.
Start a Service Request
Tell us what's going on.
The more you can tell us up front, the faster we can help. Only contact info and the issue are required — everything else just helps us prepare.